The Clarity Group Privacy Policy

Effective Date: 1st September 2025

Clarity Group (“we,” “our,” “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website [insert URL] (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information:Name, email address, billing and shipping addresses, phone number, payment details.
  • Account Information:Login credentials and preferences if you create an account with us.
  • Transaction Information:Purchase history, order details, and payment confirmations.
  • Technical Information:IP address, browser type, device information, and cookies to improve website functionality.
  • Optional Information: Feedback, reviews, or responses to surveys.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer service and aftersales support.
  • Improve and personalize your shopping experience.
  • Send updates on products, promotions, or services (only if you opt in).
  • Maintain the security and integrity of our Site.
  • Comply with legal and regulatory requirements.

 

3. How We Share Your Information

We do not sell your personal data. We may share your information only with:

  • Service Providers:Logistics partners, payment gateways, IT vendors, and marketing agencies who help us operate our business.
  • Affiliates:Entities under Clarity Group for operational purposes.
  • Legal Obligations:Regulators, authorities, or law enforcement when required.

All third parties are contractually obligated to handle your data with strict confidentiality and security.

 

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable core functionality (shopping cart, checkout).
  • Analyse website traffic and usage patterns.
  • Personalize your browsing experience.

You may manage cookie preferences via your browser settings, though some features may not function properly if disabled.

 

5. Data Security

We adopt reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

 

6. Data Retention

We retain your personal information for as long as necessary to:

  • Complete the purpose it was collected for.
  • Provide ongoing customer service.
  • Comply with legal, tax, and regulatory requirements.

 

7. Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:

  • Access and request a copy of your personal data.
  • Correct or update your information.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your data, subject to applicable laws.

To exercise your rights, please contact us at: hello@claritygroup.com.sg.

 

8. International Transfers

If we transfer your data outside Singapore, we ensure that appropriate safeguards are in place in compliance with PDPA.

 

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Effective Date.”

 

11. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

The Clarity Group
Email: hello@claritygroup.com.sg
Address: 201 Henderson Rd, #04-19 Singapore 159545